Privacy policy

Last Updated: November 6, 2025

At Rajarajeshwari Jewels, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

1. Information We Collect

We collect only the necessary information required to process your order safely and efficiently, including:

Your name, address, email, and contact number
Payment and billing details (handled securely by our payment partners)
Order history, preferences, and communication with our team
Device and browsing data (such as IP address and cookies) to improve user experience

We do not store your credit or debit card details on our servers. All payments are processed securely through Shopify’s encrypted gateway.

2. How We Use Your Information

We use your personal information for:

Processing and delivering your orders
Responding to your queries and providing customer support
Sending order confirmations, invoices, or shipment updates
Improving our website and service quality
Preventing fraudulent or unauthorized transactions

We may also send you promotional updates about new collections or offers. You can opt out anytime by clicking the unsubscribe link in our emails.

3. Information Sharing

We respect your privacy — your personal information is never sold or shared with any unauthorized third party.
We may share limited information only with:

Shopify (for order processing and hosting)
Courier and logistics partners (for delivery)
Payment gateways (for secure transactions)

All such partners are required to follow strict confidentiality and data protection standards.

4. Data Security

We use SSL encryption and other security measures to protect your personal data.
However, no online platform can guarantee 100% security. By using our website, you agree that you share information at your own discretion.
We recommend not sharing your login credentials or payment details over unsecured channels.

5. Data Retention

We retain your information only as long as necessary for order fulfillment, legal compliance, or business purposes.
If you wish to delete or modify your data, please contact us — we will process your request within a reasonable time.

6. Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect or store any personal information from minors.

7. International Orders

If you are ordering from outside India, your data may be transferred to and processed by our partners in other countries (for example, Shopify servers).
All such transfers are done securely in accordance with global data protection standards.

8. Your Rights

You may at any time:

Request access or correction of your personal data
Opt out of marketing communications
Request deletion of your data (subject to legal limits)

To exercise any of these rights, please contact us via email.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on our website.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
📧 shrirajarajeshwarijewels@gmail.com
🏠 G6, G.P. Center, Court Road, Sirsi, Karnataka 581401, India